Webinar
From data loss to bad AI decisions: The SaaS protection gap
September 17, 2026 04:00 PM Europe/Copenhagen
SaaS applications are now used across all business functions – sales, marketing, revenue operations, finance and HR. These apps host critical business data, compliance evidence, and the data that AI-enabled workflows depend on — yet most organizations don't realize the need to back up that data themselves and still rely on SaaS-native data protection, retention, and platform availability as their strategy. This webinar will explore why SaaS fundamentally changes the requirements for the data protection model, what these gaps mean for recoverability in practice, and what it takes to protect not just data but the metadata, permissions, versions, and business context that make a full restore possible. We'll also look ahead at what the AI-first era means for SaaS data integrity and walk through a practical framework for evaluating your current approach against real recovery requirements.
Key takeaways:
- Why SaaS changes the requirements for data protection
- What recovery readiness really means in a SaaS environment — and how to tell if you have it
- How the AI-first era is raising the stakes for SaaS data integrity, and what a practical evaluation framework looks like
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Paul Robichaux
Paul Robichaux is Senior Director of Product Management at Keepit and a Microsoft MVP (Most Valuable Professional) – a title he has been awarded every year since 2003. Paul has worked in IT since 1978 and held a number of CTO and senior product development positions in the software industry. Paul is a prolific contributor to the Microsoft community: He is the author of an impressive amount of books and articles about Microsoft technologies, including the best-selling Office 365 for IT Pros, a contributing editor for Practical 365, and produces a continuous stream of videos, podcasts, and webinars. He is based in Alabama in the United States.
Naveen Chhabra
Naveen is Forrester’s lead infrastructure, private cloud, and infrastructure automation analyst, delivering strategic guidance to Forrester's vendor and end-user clients. Naveen’s vision for technology leaders is to leverage IT automation and to build and deliver dependable technology services. His research includes technology automation, infrastructure as code (IaC), AIOps, hyperconverged infrastructure, converged infrastructure, and subscription-based infrastructure. Most notably, Naveen leads the industry conversation around bringing cloud-based experiences and expectations to on-premises environments. He actively researches how organizations improve the benefits of automation by aligning people, partners, and practices. His strong multifunctional experiences and background across product development, technology operations, and business management give him a unique ability to provide broad, perspective-based guidance. During his tenure at Forrester, Naveen has been frequently cited in Business Insider, Computer Weekly, Fortune, Reuters, TechTarget, and The Wall Street Journal.